Monday, 12 July 2010

Get people involved early!

The future will inevitable mean changes in the way services are provided. In exploring the options and choices for the future, there may be an inclination to protect key stake holders from the realities of change. Key stakeholders need to be involved at an early stage in planning and implementation. There may be a protective inclination to shield and protect vulnerable people from the debate. There can be a variety of cogent and understandable arguments offered for this approach; the desire not to raise unnecessary anxiety; concern that debate will be hijacked by powerful forces; or the belief that professionals know best!

I can't but think that any attempt to defend people from the consequences of change however well meaning, might deal a fatal blow to any attempt to build future services 'fit for purpose'. Those who might propose this approach may ultimately have the unenviable task of defending something which has excluded local people in the debate about future social care services for their community.

We know it's not easy to engage the wider community, but it is a challenge that we have to face full on if future decisions are to be empowering, understood and accepted.

Gabe